Frequently Asked Questions
- Is alcohol allowed on-board?
- Do you have childseats?
- Do I have to wear a seatbelt?
- What are your payment options?
- Do you operate party buses?
- What's the cost?
- What’s the difference between a charter and rideshare transfer?
- Can I hire a vehicle without a driver (ie self-drive/dry hire)?
1. Is alcohol allowed on-board?
Consumption of alcohol is not allowed aboard any of our vehicles. This is considered "street drinking" and is not permitted by WA law. For the comfort of other passengers, we ask that no food or drink is consumed in any of our vehicles. If cleaning is required due to the unauthorised consumption of food or drinks (including sickness due to consumption of alcohol prior to boarding the vehicle), we reserve the right to pass this cost onto the hirer.
2. Do you have childseats?
We can usually provide child seats upon request, depending upon the number & size of seats and vehicle required. Please contact us prior to formalising your booking so that we can discuss your individual requirements. Please see the Road Safety Commission website for details regarding seatbelts & child restraints aboard On-Demand vehicles: https://www.rsc.wa.gov.au/Your-Safety/People/Children/Children-In-taxis-and-on-demand-transport
3. Do I have to wear a seatbelt?
Yes; seatbelts must be worn in all vehicles that have them fitted.
4. What are your payment options?
Our preferred payment method is EFT to: Account Name: Rove Charters BSB: 302162 Account #: 1516648 We can accept card payment if you prefer; just let us know so we can arrange this. Please note card payments incur a small processing fee from July 1, 2021.
5. Do you operate party buses?
We do not operate party buses. There are plenty of operators in the Perth area that do, and they do a great job in this sector, so we'll leave it to them.
6. What's the cost?
The cost of a booking depends on a number of factors, including vehicle required, how far you're travelling and how long you need to hire. To get a quote, just complete our online quotation tool or send us an email with your requirements.
7. What’s the difference between a charter and rideshare transfer?
A charter is a pre-booked service with an agreed pickup time (subject to traffic/other factors outside the operators control), while rideshare is based on the premise that the vehicle is already on the road and in the pickup area. Rideshare cannot be pre-booked (“pre-booking” options offered by rideshare services are not true, confirmed bookings; this is not possible due to the nature of the service). Rideshare trips will generally be cheaper than the same trip on a charter service, due to the premise that the vehicle & driver are already heading in the direction that you wish to travel, and are already on the road. Insuring a vehicle for charter work is also more expensive than for personal/rideshare use and the operator may have other costs, depending on the services they offer. There will also usually be additional benefits to charter customers. These may include uniformed/formally attired drivers (in particular for special occasions), meet & greet inside airport terminals, a range of payment options, additional services (such as tours) & vehicles (such as buses, coaches or limosuines) available, availability in areas where rideshare services don’t operate, and more.
8. Can I hire a vehicle without a driver (ie self-drive/dry hire)?
No. Our insurance does not provide cover for dry hire.
Rove Charters
PO Box 2725
Ellenbrook WA 6069
Western Australia
