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About Us

 

Rove Charters is a family owned and operated small business, established in 2017. We offer transport options for tours, transfers and charters 24 hours a day by prior booking.

Based in the beautiful Swan Valley, we operate in the Perth metropolitan area and can also provide services to/from regional locations within 700km of Perth.

 

From our beginnings as a single vehicle sole operator in 2017 providing local services, we have now grown to operate a fleet of vehicles ranging from an SUV and people-movers to buses and coaches, servicing thousands of transport movements travelling hundreds of thousands of kilometres each year.

 

Over the past few years, Rove has acquired Airport Sunset Coast Shuttle, Sunset 24/7 Charters and Wanneroo Bus Charter which all now operate under the Rove Charters brand.

Fancy Pants Tours & Events is a sub-brand of Rove for special events like weddings, anniversaries, school balls and similar occasions (this is currently temporarily on hold while we explore replacement vehicle options).

In 2021, we acquired Coastal Shuttle Service which now operates as part of the Rove group providing services for maritime crew.

 

For your safety and comfort, our vehicles are inspected, cleaned and serviced regularly.

We also have luggage trailers and child seats available to hire with most vehicles and two of our buses are equipped with wheelchair lifts and restraint systems.

Our team has also grown along with us and we’re proud to currently employ a team of 10 friendly drivers, who keep our clients moving every day of the year.

 

Why Choose Rove?

  1. Friendly, professional service
  2. Competitive Pricing
  3. Quality Tourism Accredited
  4. Fully licensed & insured
  5. Award-winning team
  6. Computerised system
  7. Direct contact
  8. Experience
  9. Safety
  10. Partner Network

1. Friendly, professional service

In addition to our transport industry experience, we also have a combined 30 years' customer service experience in the retail and finance industries.

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2. Competitive Pricing

Upfront, no obligation quotes means no nasty surprises.

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3. Quality Tourism Accredited

In 2020, we became a Quality Tourism Accredited Business. We're also recognised as a Sustainable Tourism Accredited Business and COVID Clean Practicing Business.

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4. Fully licensed & insured

We hold fully comprehensive charter vehicle and public liability insurances, covering our vehicles and drivers for charter work. We are an Authorised On-Demand Booking Service, hold Passenger Transport Vehicle authorities for all vehicles we operate, all drivers hold a Passenger Transport Driver authority and some drivers have Working With Children Check cards, too.

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5. Award-winning team

Individually, we have won a number of awards in our previous roles and are extremely proud to have been the winner of the Airport & Hotel transfer Service of the year - Western Australia award by CorporateLiveWire in 2020/2021. Rove was also named Best Tourism Transport Company in the LUXLife Resorts & Retreats Awards 2020. It's always our aim to provide a friendly yet professional service, and are always thrilled when we receive a positive review.

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6. Computerised system

The software we use was developed specifically for passenger transport operators, by people with real transport industry experience. Quotes, bookings, invoicing and vehicle & driver scheduling is performed within the software to ensure we keep track of all details relevant to your booking. There is also an online quotation tool built into our website which sends your enquiry directly to our system, and a "My Account" feature where you can view details of your quotes and bookings.

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7. Direct contact

We personally attend to all calls, messages and emails ourselves. No interstate or overseas call centres; no chat bots pretending to be humans. We can also connect you directly with your driver, in case you need to speak to them urgently during your booking.

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8. Experience

We have over a decade of experience in the passenger transport industry. We also have industry partners we work with, adding many more years of experience you can rely on.

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9. Safety

Our fatigue management policy is in place to ensure our drivers get enough rest to stay safe on the road. Our vehicles are inspected and serviced regularly to ensure they are safe and reliable to operate. As well as all our vehicles being seat-belt equipped, we have a number of child seats for various ages, as well as 3 sets of wheelchair restaints (with in-built seat-belts).

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10. Partner Network

In order to improve our services, we are continually on the lookout to develop relationships with other local operators. Having industry partners we can rely on means a larger selection of vehicles, and additional drivers available, to ensure we can assist with a variety of transport needs.

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Some of the operators & providers we work with:

Quality Apartments Banksia Gardens Albany Whale Watch Western Australia Coastal Shuttle Service

 

 

Meet The Team

 

Rodney Stickells-Palmer

Rodney has now been working in the passenger transport industry for over half a decade. He was one of Uber's highest-rated drivers in Perth, and has now transferred that experience to Rove.

Having previously been in retail for 15 years, he brings to Rove a wealth of customer service experience, evidenced by his receiving numerous awards during this time.

 

Evan Stickells-Palmer

Evan has nearly a decade of experience in the passenger transport industry, having previously worked for other Perth operators driving buses and coaches ranging from 14-seat minibuses to double-deckers & articulated buses.

Evan has also previously worked in the finance industry, working with mortgage brokers and lenders over a 15 year period. He was the winner of the Best Loan Administrator award at the 2017 BetterBusiness Awards; a reflection of his customer service skills and dedication to his work.

 

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Proud members/supporters of

Chamber of Commerce & Community Radio VCA 88.5FM Ellenbrook Connect Garrick Theatre Club BusWA

Rove Charters

PO Box 2725

Ellenbrook WA 6069

Western Australia

Tel: +61861851333

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